Loved by Thousands of Pets Everywhere
you've got questions
We've Got Answers!
How does the Warming Pet Mat work without electricity?
How does the Warming Pet Mat work without electricity?
Our mat uses advanced self-heating technology that reflects your pet’s natural body heat back to them — no plugs or wires needed. It’s completely safe, energy-free, and always the perfect cozy temperature.
Is it safe for my cat or dog to sleep on all night?
Is it safe for my cat or dog to sleep on all night?
Absolutely. The mat maintains a gentle, consistent warmth - never overheating. It's vet-approved, non-toxic, and perfect for overnight naps or long winter snoozes.
Can I wash it?
Can I wash it?
Yes! The cover is fully removable and machine washable. We recommend washing on a gentle cycle and air drying for best results.
What size should I get?
What size should I get?
• Small: Ideal for cats, small dogs, or crates.
• Medium: Great for medium-sized dogs or two cats.
• Large: Perfect for large breeds or multi-pet households.
If you're between sizes, go one size up – pets love extra space.
Does it help with older pets or those with arthritis?
Does it help with older pets or those with arthritis?
Yes - many pet parents say it soothes stiff joints and helps senior pets rest more comfortably.
Will it still work in a very cold room or garage?
Will it still work in a very cold room or garage?
Yes, but it reflects your pet's heat, so it warms up as they lie on it. For extreme cold, pair with a blanket.
What if my pet doesn't like it?
What if my pet doesn't like it?
No worries - you're covered by our 30-Day Easy Return Guarantee. If your pet doesn't love it, send it back for a full refund.
How long does shipping take?
How long does shipping take?
Most U.S. orders arrive within 4–8 business days. You'll get a tracking link once it ships.